BackgroundFirst is dedicated to aiding victims of human trafficking by fully complying with the Consumer Financial Protection Bureau (CFPB) guidelines and the protections outlined in the Fair Credit Reporting Act (FCRA). We are committed to safeguarding the rights of affected individuals by facilitating access to the resources and processes needed to address and remove harmful information resulting from trafficking experiences.

Steps to Request the Removal of Information from Your Background Report

Under the Fair Credit Reporting Act (FCRA), individuals seeking to block specific information from their background report must complete the following steps:

• Verify Your Identity
  To process your request, we will need to verify your identity. This can be completed in one of two ways:
• Match with Your Consumer File - Provide your full legal name (first, middle, last, and suffix if applicable), any former names, and either your complete Social Security number or date of birth.
• Additional Identity Documentation - Include copies of government-issued identification (e.g., driver’s license, passport), recent utility bills, or other proof of identity, which may involve answering security questions specific to you.
• Submit Documentation Confirming Human Trafficking Victim Status
  Acceptable documentation includes a statement from one of the following sources:
• A determination from a government entity, such as a Federal, State, or Tribal authority.
• A statement from a non-governmental member of a human trafficking task force, including victim service providers authorized by Federal, State, or Tribal government entities.
• A self-attestation by the individual identifying as a victim of human trafficking, which must be signed or certified by a Federal, State, or Tribal government entity, a court, or an authorized representative of these entities.
• Identify Specific Information to be Blocked
  Clearly identify the items in your background report that you believe should be removed due to their connection to human trafficking. Providing this information helps us block or review only the necessary items.

Where to Send Your Information

By mail:
BackgroundFirst
2750 S. Preston Rd Ste 116-511,
Celina, TX 75009

By email: info@backgroundfirst.com

Please include your preferred contact information—an email address or mailing address—where we can provide our final determination.

For questions or status updates, contact our Applicant Assistance team at 1-800-935-9141 or info@backgroundfirst.com. Our business hours are 8:00 AM – 6:00 PM EST.

Our Information Blocking Process

Upon receiving your request, BackgroundFirst will block the specified information within four days. If additional information is needed to complete your request, we will reach out within five days.

Our team has up to 25 days to make a final determination on your request. We will notify you within five days of our decision, specifying whether the information will remain blocked or be restored.